Comments on: How Twitter Saved Me Money

By: Billy Akerman

Billy Akerman — Mon, 15 Sep 2008 14:25:00 +0000

I love the power of the web. I also love to hear how people have saved money by making that simple phone call or e-mail. I have friends that tell me all the time that it’s a waste of time and all I can do is laugh at how they throw their money away. great story, keep up the great work.

By: Ari Herzog

Ari Herzog — Sat, 13 Sep 2008 23:08:00 +0000

Thanks for your note, Linda. JetBlue and others also are wonderful with Twitter, using their feeds not as broadcast channels of mere press releases but dialogue with advice-seeking customers.

By: Linda Sherman

Linda Sherman — Fri, 12 Sep 2008 18:12:00 +0000

I love watching @comcastcares work on Twitter. I am not even in comcast territory but Frank is doing a fabulous job for his company. I have suggested several companies I interface with for customer service to take a look and do the same.