Sep. 7, 2009
Back when the last puff of air was escaping the Internet bubble, I wrote a column for a business publication on the inability of companies to incorporate the brand into their websites. Companies bought content management systems and used prepackaged templates; emails were forwarded to customer service black holes; atrocious stock photography was used repeatedly; [...]
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Aug. 15, 2009
That damn redhead, Stacy Lukasavitz, in her marketing guidance for email etiquette, reminds me of a memorable message I received this week:
Unlike Stacy’s guy who insists she visit a software website, my guy uses more passive language; but that’s the only difference.
The content of both email messages and their subject lines are evidence both Peter [...]
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